Terms and Conditions

I. Terms and Conditions Personal Trainer services provided by WEIGHT LOSS MASTER LTD

§ 1.
Background

The Regulations define the rules of using personal trainer services provided by Dietician Arkadiusz Kozłowski

§ 2.
Definition

Dietician - Arkadiusz Kozłowski running a business under the name of:

WEIGHT LOSS MASTER LTD located at 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, UK.

Patient - any person who uses the dietetic services of a Dietician.

Materials - menus, diets, nutritional plans, dietary advice, hereinafter also referred to as a diet.

§ 3.
Object of action

01. A dietitian provides dietary advice, arranges individual dietary menus, diets, and nutritional plans during a dietary consultation in his office or online.

02. Menus, diets and nutritional plans along with recommendations for their use are sent to the e-mail address provided by client or are collected by client personally at the dietician during consultations.

§ 4.
Patient's obligations

01. The patient personally provides the Dietitian with all necessary information in order to prepare a health and nutritional interview, which is necessary for the Dietician to compose a proper diet.

02. When using the services of a Dietitian, the Patient is obliged to provide the Dietitian only with true data and to inform the Dietician about their changes each time.

03. The patient will not independently make any changes to the diets prepared by the Dietitian.

04. The patient is obliged to consult with a Dietitian if they want to introduce changes to the Dietician's recommendations and diets prepared by the Dietician.

05. If the Patient provides incomplete or untrue information about his or her health condition and fails to inform about a change in health, the Dietitian is not responsible for the consequences of the Patient's use of the diet. In case of any doubts, the Patient should consult a doctor before starting the diet. .

06. In case of a justified need, the Patient contacts the Dietitian by e-mail or telephone.

07. The patient agrees to the dietary therapy and undertakes to follow the diet prepared by the Dietician.

08. During the first visit, the Patient makes a full payment for an individual diet, menu or dietary advice. for which he makes a payment to the Dietician's account. The materials are sent by the Dietician by e-mail within 1-7 business days from the date of payment.

09. After completing the form for "online" consultation, the Patient receives a diet chosen by himself or proposed by a Dietitian from a Dietitian, for which he makes a payment to the Dietician's account. The materials are sent by the Dietician by e-mail within 1-7 business days from the date of payment.

10. The online consultation fee is non-refundable. A dietitian may only suggest changes in the diet or, on special request, change to another option- there is only one change allowed.

11. Based on Article. 38 point 13 of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), the User is not entitled to withdraw from the Contract for paid services of WEIGHT LOSS MASTER LTD due to the nature of the provision of services, the subject of which is the provision of digital content which are not recorded on a tangible medium, if the performance began with the express consent of the User.

§ 5.
Responsibilities of a Dietitian

01. After the Patient has fulfilled the above obligations, the Dietitian undertakes to prepare an individual diet on the date agreed with the patient.

02. In case of a justified need, the Dietitian contacts the Patient via e-mail, telephone and website.

§ 6.
Privacy protection

01. Data that will be provided during a dietary consultation, and which may be personal data within the meaning of the Regulation of the European Parliament and the Council (EU) 2016/679 of 27/04/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (Journal of Laws UE L 119, p. 1), hereinafter referred to as: GDPR.6 of the Act of August 29, 1997 on the Protection of Personal Data (text uniform Journal of Laws of 2002 No. 101, item 926, as amended), will be used only for the purposes of preparing a diet and for contact with the Patient who provided them. These data will under no circumstances be shared with third parties.

02. The patient is aware that in accordance with the Act of February 4, 1994 on Copyright and Related Rights (Journal of Laws of 2006, No. 90, item 631, as amended), all materials provided by the Dietician are protected by rights copyright, and any dissemination, copying and sharing is prohibited

§ 7.
Final Provisions

01. The patient knows that the diet prepared for him is developed with care for his health and according to current scientific knowledge, but due to the complexity of the problem and the human body, the effects of its use are not always predictable, and the final results are uncertain. The dietitian is therefore not responsible for the lack of the expected effects or for the negative effects of the diet.

02. The dietitian is also not responsible for any negative changes in the patient's health that arise due to the diet or the patient's fault as a result of not adhering to the established diet or as a result of concealing the health condition and other circumstances not reported to the Dietitian.

03. All materials received from the Dietician may be used by the Patient only for his / her personal use, without the right to copy them, make them available to third parties and distribute them without the consent of the Dietician. Transferring materials to third parties, copying and distributing without the consent of the Dietician exposes the Patient to legal liability for infringement of copyright.

PATIENT'S CONSENT TO DIET THERAPY

According to Art. 16-18 of the Act of November 6, 2008 on the rights of the Patient and the Patient's Rights Ombudsman (Journal of Laws of 2009, No. 52, item 417, as amended), I agree to use the services of WEIGHT LOSS MASTER LTD. I declare that I have provided comprehensive and true information about my health condition and the medications I take. I undertake to notify the dietitian of any changes in my health. I acknowledge that the above-mentioned messages are confidential data. I have read and understood the above rules, and I have also obtained all the explanations regarding the diet in my case. I understand that, as with all general medical procedures, positive treatment outcomes are not guaranteed. Additionally, diet therapy is performed to correct a specific problem and may not eliminate other hidden problems.

By making a payment for the service, you accept the regulations.

II. REGULATIONS FOR PROVIDING SALE SERVICES BY WEIGHT LOSS MASTER LTD in the online store www.weightlossmaster.uk

In our online store www.weightlossmaster.uk, we care about consumer rights. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights conferred on them by mandatory provisions of law, but to act in their favour.

§1. GENERAL PROVISIONS

1.1. The online store available at www.weightlossmaster.uk is run by the company WEIGHT LOSS MASTER LTD with its registered office in 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, United Kingdom.

1.2. These Regulations are intended for both consumers and entrepreneurs using the Online Store (with the exception of point 9 of the Regulations, which is intended only for entrepreneurs).

1.3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is WEIGHT LOSS MASTER LTD with headquarters in 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, United Kingdom. Personal data is processed for the purposes, to the extent and based on the principles set out in the privacy policy published on the Online Store website. Providing personal information is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect their content and the right to update, correct and delete them.

1.4 Viewing the assortment of the chudotworca.com Online Store does not require registration. Placing orders by the Customer for products in the assortment of the chudotworca.com Online Store is possible after registration or after providing the necessary personal and address data enabling the order to be processed without registering.

1.5. Definitions:

1.5.1. WORKING DAY - one day from Monday to Friday, excluding public holidays.

1.5.2. REGISTRATION FORM - a form available in the Online Store that allows you to create an Account.

1.5.3. ORDER FORM - Electronic Service, an interactive form available in the Online Store that allows placing an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Agreement, including the method of delivery and payment.

1.5.4. CUSTOMER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law recognizes as legal capacity; - who has concluded or intends to conclude a Sales Agreement with the Seller.

1.5.5. CIVIL CODE - the Civil Code Act of 23 April 1964 (Journal of Laws 1964 No. 16, item 93, as amended).

1.5.6. ACCOUNT - Electronic Service, a collection of resources in the Service Provider's IT system marked with an individual name (login) and password provided by the Service Recipient, in which the data provided by the Service Recipient and information about Orders placed by him in the Online Store are collected.

1.5.7. NEWSLETTER - an electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, news and promotions in the Online Store.

1.5.8. PRODUCT - a tangible item available in the Online Store which is the subject of the Sales Agreement between the Customer and the Seller.

1.5.9. TERMS AND CONDITIONS - these terms and conditions of the Online Store.

1.5.10. ONLINE STORE - the Service Provider's online store available at the Internet address: www.weightlossmaster.uk 1.5.11. DEALER; SERVICE PROVIDER - WEIGHT LOSS MASTER LTD based at 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, UK.

1.5.12. SALES AGREEMENT - a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.

1.5.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Client via the Online Store.

1.5.14. SERVICE RECIPIENT - (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law recognizes as legal capacity; - using or intending to use the Electronic Service.

1.5.15. CONSUMER RIGHTS ACT, ACT - the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827 as amended)

1.5.16. ORDER - Customer's declaration of will submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

2. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.

2.1.1. Account - the use of the Account is possible after the Customer has completed three consecutive steps - (1) reading the provisions of these Regulations (2) completing the Registration Form and (3) clicking the "Register" button. In the Registration Form, it is necessary for the Service Recipient to provide the following data: name and surname, e-mail address, password and title.

2.1.1.1. The Account Electronic Service is provided free of charge for an indefinite period. Registration means the conclusion by the Customer of an electronic service agreement with odzywki.pl, consisting in maintaining the Customer's account, on the terms specified in these regulations. The Service Recipient has the option, at any time and without giving any reason, to delete the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: info@weightlossmaster.uk or in writing to the following address: WEIGHT LOSS MASTER LTD, 447 -448 Suite, Houldsworth Mill, SK56DA, Stockport, UK. The order to delete the account is accepted for execution after confirming whether the person making the request is the account holder. Removal of the account takes place immediately and means the termination by the customer of the contract with odzywki.pl for the provision of electronic services, the subject of which is maintaining the customer's account.

2.1.1.2 The Account Electronic Service may be blocked by chudotworca.com for the following reasons:

violation of the law by the Customer when using the chudotworca.com Online Store, violation of the provisions of these Regulations

order (at least twice) by the Customer of paid products upon receipt of the subject of the order with false data, making it impossible to find the addressee

persistent and repeated submission and cancellation of orders by the customer, if the resignation is not justified by the inability to implement it by chudotworca.com

2.1.1.3 Blocking the account means the immediate termination of the contract with the Customer for the provision of electronic services. In the event of blocking the Customer's account, unrealized orders placed by that Customer are canceled by chudotworca.com. Cancellation takes place within 1 day of blocking the account. In this case, if the payment for the order has already been made, odzywki.pl will refund the entire amount paid to the Customer. The return will be made in accordance with generally applicable law.

2.1.2. Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer has completed two consecutive steps - (1) after completing the Order Form and (2) clicking the "Confirm purchase" field on the Online Store website after completing the Order Form - until then it is possible to modify the entered data (including follow the displayed messages and information available on the website of the Online Store). In the Order Form, it is necessary for the Customer to provide the following data about the Customer: name and surname / company name, address (street, house / flat number, post code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product (s), quantity of the Product (s), place and method of delivery of the Product (s), method of payment. In the case of customers who are not consumers, it is also necessary to provide the company name and tax identification number.

2.1.2.1. The Electronic Service Order Form is provided free of charge and is of a one-off nature and ends when the Order is placed through it or when the Customer ceases to place the Order through it earlier.

2.1.3. Newsletter - the use of the Newsletter takes place after entering the e-mail address in the "Newsletter" tab visible on the Online Store website to which subsequent editions of the Newsletter are to be sent and clicking the "" field.

2.1.3.1. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without giving any reason, unsubscribe from the Newsletter (resign from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: info@weightlossmaster.uk or in writing to the following address: WEIGHT LOSS MASTER LTD , 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, UK.

2.2. Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3) Internet browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher; (4) the recommended minimum screen resolution: 1024 × 768; (5) enabling the option of saving cookies and Javascript in the web browser.

2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality, with respect for personal rights as well as copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The Service Recipient is prohibited from providing illegal content.

2.4. Complaint procedure:

2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in point 6 of the Regulations), the Customer may submit, for example:

2.4.2. in writing to the following address: WEIGHT LOSS MASTER LTD, 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, United Kingdom.

2.4.3. in electronic form via e-mail to the following address: info@weightlossmaster.uk 2.4.4. the complaint form, which is recommended to be attached to the package, can be downloaded from the Online Store ("Returns and complaints" tab).

2.4.5. It is recommended that the Customer provide in the complaint form: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demand a method of bringing the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint - this will facilitate and speed up the consideration of the complaint by the Seller. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

2.4.6. The Service Provider responds to the complaint immediately, no later than within 14 calendar days from the date of its submission.

§ 3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT

3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.

3.2. The Product price shown on the Online Store website is given in Polish zlotys and in English pounds. The total price including taxes of the Product being the subject of the Order, as well as the delivery costs and other costs, and if the amount of these fees cannot be determined - the obligation to pay them, the Customer is informed on the Online Store website when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.

3.2.1. chudotworca.com reserves the right to make changes to the prices of products on an ongoing basis. The right referred to in the previous sentence does not affect orders placed before the effective date of the price change.

3.3. The procedure for concluding a Sales Agreement in the Online Store using the Order Form:

3.3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place when the Customer places an Order in the Online Store in accordance with point 2.1.2 of the Regulations.

3.3.2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for completion. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement.

3.4. Consolidating, securing and providing the Customer with the content of the concluded Sales Agreement takes place by (1) providing these Regulations on the Online Store website and (2) sending the Customer the e-mail message referred to in point 3.3.2. Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store

4. METHODS AND DATES OF PAYMENT FOR THE PRODUCT

4.1. The Seller provides the Customer with the following payment methods under the Sales Agreement:

4.1.1. Cash on delivery upon delivery.

4.1.2. Payment in cash or by credit card upon personal collection.

4.1.3. Payment by bank transfer to the Seller's bank account.

4.1.4. Electronic payments and card payments via PayPal.com - possible current payment methods are specified on the Online Store website in the "Payment methods" tab and on the website https: / /www.paypal.com.

4.1.4.1. Settlements of transactions with electronic payments and payment cards are carried out according to the Customer's choice via PayPal.com. The service of electronic payments and payment cards is provided by:

4.1.4.1.1. PayPal.com - the website belongs to PayPal (Europe) S.à r.l. & Cie, S.C.A., 5th floor 22-24 Boulevard Royal, L-2449, Luxembourg.

4.2. Date of payment:

4.2.1. If the Customer selects payment in cash or by credit card upon personal collection, payment by bank transfer, electronic payment or payment by payment card, the Customer is obliged to make the payment within 7 calendar days from the date of the Sale Agreement.

4.2.2. If the Customer selects the payment on delivery upon delivery, the Customer is obliged to make the payment upon delivery.

4.3. Transaction data, e.g. credit card type, credit card number, expiry date, CVV number (three-digit code on the back of your credit card) are entered on a secure encrypted page.

4.3.1. If in doubt about technical solutions, please contact the website provider.

An unregistered customer cannot place an order with delivery outside Poland. In addition, an unregistered customer can only pay for the order in advance. When the subject of the order is to be delivered outside Poland, it is possible to pay for the order only in advance.

§ 5. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF THE PRODUCT

5.1. Product delivery is available in the territory of the European Union Member States.

5.2. The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.

5.3. The Seller provides the Customer with the following Product delivery methods:

5.3.1. Courier delivery (including parcel locker delivery), cash on delivery courier delivery (within the territory of the Republic of Poland).

5.3.2. Postal shipment (outside the territory of the Republic of Poland).

5.3.3 The date of delivery of the Product to the Customer is up to 5 Business Days within the territory of the Republic of Poland and up to 14 Business Days outside the territory of the Republic of Poland, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, may not exceed the above dates. The start of the period for delivery of the Product to the Customer is counted as follows:

5.4.1. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.

5.4.2. If the Customer chooses the method of payment on delivery - from the date of the Sale Agreement.

5.5. The deadline for the Product to be picked up by the Customer - if the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer within 5 Business Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different terms of readiness for collection, the term of readiness for collection is the longest term provided, which, however, may not exceed 5 Business Days. The Customer will be additionally informed about the Product's readiness for collection informed by the Seller. The beginning of the Product's readiness for collection by the Customer is counted as follows:

5.5.1. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.

5.5.2. If the Customer chooses cash or payment card upon personal collection - from the date of the Sale Agreement.

§ 6. PRODUCT COMPLAINT

6.1. The basis and scope of the Seller's liability towards the Customer, if the sold Product has a physical or legal defect (warranty), are defined by generally applicable laws, in particular in the Civil Code. For Sales Agreements concluded until December 24, 2014, the basis and scope of the Seller's liability to the Customer who is a natural person who purchases the Product for purposes not related to professional or business activities, due to the Product's non-compliance with the Sales Agreement, are defined by generally applicable law, in particular the Act of July 27, 2002 on special terms of consumer sale and amending the Civil Code (Journal of Laws 2002 No. 141, item 1176, as amended).

6.2. The Seller is obliged to provide the Customer with a Product without defects. Detailed information on the Seller's liability for a Product defect and Customer's rights are set out on the Online Store website in the "Returns and complaints" tab.

6.3. The complaint may be submitted by the customer, for example:

6.3.1. in writing to the following address: WEIGHT LOSS MASTER LTD, 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, United Kingdom.

6.3.2. in electronic form via e-mail to the following address: info@weightlossmaster.uk 6.3.3. the complaint form, which is recommended to be attached to the package, can be downloaded from the Online Store ("Returns and complaints" tab).

6.4. It is recommended that the Customer provide in the complaint form: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demand a method of bringing the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint - this will facilitate and speed up the consideration of the complaint by the Seller. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

6.5. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. Failure to respond to the Seller within the above-mentioned period means that the Seller considered the complaint justified.

6.6. The Customer who exercises the rights under the warranty is obliged to deliver the defective Product at the Seller's expense to the following address: WEIGHT LOSS MASTER LTD, 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, United Kingdom.

6.6.1 If the product was delivered via Poczta Polska, a courier company, to the Inpost parcel locker, the claim under the warranty (i.e. the product under complaint, proof of purchase and complaint form) should be sent to the address provided in the previous point (we recommend shipping by via Poczta Polska by registered mail or economic parcel).

§ 7. EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS, AS WELL AS RULES OF ACCESS TO THESE PROCEDURES

7.1. Detailed information on the possibility for the Customer who is a consumer to use extrajudicial means of dealing with complaints and redress and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectorates of the Trade Inspection.

7.2. The customer who is a consumer has the following exemplary possibilities of using out-of-court complaint and redress methods:

7.2.1. The customer is entitled to apply to a permanent amicable consumer court referred to in art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to settle a dispute arising from the concluded Sales Agreement. The rules of organization and operation of permanent consumer courts of arbitration are specified in the ordinance of the Minister of Justice of 25 September 2001 on the rules of organization and operation of permanent consumer courts of arbitration. (Journal of Laws 2001, No. 113, item 1214).

7.2.2. The customer is entitled to apply to the provincial inspector of Trade Inspection, in accordance with art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to initiate mediation proceedings on the amicable settlement of the dispute between the Customer and the Seller. Information on the rules and procedure of the mediation procedure conducted by the provincial inspector of the Trade Inspection is available at the premises and on the websites of individual Provincial Inspectorates of the Trade Inspection.

7.2.3. The customer may obtain free assistance in resolving a dispute between the Customer and the Seller, also using the free assistance of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided by the Consumer Federation at the toll-free consumer hotline number 800 007 707 and by the Association of Polish Consumers at the email address: porady@dlakonsumentow.pl.

§ 8. THE RIGHT TO WITHDRAW FROM THE AGREEMENT (APPLIES TO CONTRACTS FOR SALE CONCLUDED FROM 25 DECEMBER 2014)

8.1. A consumer who has concluded a distance contract may, within 30 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in point. 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. The declaration of withdrawal from the contract may be submitted, for example:

8.1.1. in writing to the following address: WEIGHT LOSS MASTER LTD, 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, United Kingdom.

8.1.2. in electronic form via e-mail to the following address: info@weightlossmaster.uk 8.2. An exemplary model withdrawal form is included in Annex 2 to the Consumer Rights Act and is additionally available on the Online Store website in the "Returns and complaints" tab. The consumer may use the form template, but it is not obligatory.

8.3. The period for withdrawal from the contract begins:

8.3.1. for a contract in which the Seller releases the Product, being obliged to transfer its ownership (e.g. a Sales Agreement) - from taking the Product into possession by the consumer or a third party designated by him other than the carrier, and in the case of a contract which: (1) includes many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) consists in the regular delivery of Products for a specified period - from taking possession of the first of the Products; 8.3.2. for other contracts - from the date of the contract.

8.4. In the event of withdrawal from a distance contract, the contract is considered void.

8.5. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement on withdrawal from the contract, return the payments made by the consumer for the Products (except for additional costs resulting from the method of delivery other than personal collection). The seller refunds the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return, which does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until the Product is returned or the consumer provides proof of his return, whichever occurs first.

8.6. The consumer is obliged to immediately, not later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry. The consumer may return the Product to the following address: WEIGHT LOSS MASTER LTD, 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, UK.

8.7. The consumer is responsible for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

8.8. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:

8.8.1. If the consumer has chosen a method of delivery of the Product other than personal collection, the Seller is not obliged to reimburse the consumer for additional costs incurred by him.

8.8.2. The consumer bears the direct costs of returning the Product.

8.8.3. In the case of a Product that is a service, the performance of which - at the express request of the consumer - began before the deadline to withdraw from the contract, the consumer who exercises the right to withdraw from the contract after making such a request, is obliged to pay for the services fulfilled until the withdrawal from the contract. The amount of the payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.

8.9. The right to withdraw from a distance contract is not available to the consumer in relation to contracts:

8.9.1. (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the deadline to withdraw from the contract; (3) in which the subject of the service is a non-prefabricated product, manufactured according to the consumer's specifications or serving to satisfy his individual needs; (4) in which the subject of the service is a Product that deteriorates quickly or has a short shelf life

§ 9. PROVISIONS CONCERNING ENTREPRENEURS

9.1. This section of the Regulations and the provisions contained therein apply only to Customers and Service Users who are not consumers.

9.2. The Seller has the right to withdraw from the Sales Agreement concluded with the Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.

9.3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring a prepayment in whole or in part, regardless of the method of payment chosen by the Customer and the fact of concluding a Sales Agreement.

9.4. Upon the release of the Product by the Seller to the carrier, the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall be transferred to the Customer who is not a consumer. In such a case, the Seller shall not be liable for any loss, defect or damage to the Product arising from its acceptance for transport until its delivery to the Customer and for delay in transporting the shipment.

9.5. In the event of sending the Product to the Customer via a carrier, the Customer who is not a consumer is obliged to inspect the shipment in time and in the manner accepted for such shipments. If it finds that the Product has been lost or damaged during transport, it is obliged to perform all actions necessary to determine the carrier's liability.

9.6. According to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards the Customer who is not a consumer is excluded.

9.7. In the case of Customers who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without giving reasons by sending the Customer an appropriate statement.

9.8. The liability of the Service Provider / Seller in relation to the Service Recipient / Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim, as well as for all claims in total - up to the amount of the price paid and delivery costs under the Sales Agreement, however not more than up to the amount of PLN 1,000. The Service Provider / Seller is liable to the Service Recipient / Customer who is not a consumer only for typical damages predictable at the time of concluding the contract and is not responsible for the lost benefits in relation to the Service Recipient / Customer who is not a consumer.

9.9. Any disputes arising between the Seller / Service Provider and the Customer / Service Recipient who is not a consumer shall be submitted to the court having jurisdiction over the seat of the Seller / Service Provider.

§ 10. PROTECTION OF PERSONAL DATA

10.1 The personal data of the Customers of the Online Store is processed by WEIGHT LOSS MASTER LTD based in 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, United Kingdom. (data controller).

10.2 Providing personal data is voluntary, but necessary to make purchases and to use other services provided electronically. chudotworca.com processes personal data for the purpose of providing electronic services, concluding and performing the contract, monitoring the quality of customer service, archiving to the extent necessary to fulfill legal obligations, creating analyzes of the results of our activities for internal purposes. The customer has the right to access their personal data and to correct and delete them. Personal data may be corrected or deleted after logging into the Customer's account or by reporting to the Customer Service Office. By providing the data, the customer declares that the personal data provided by him is his data. Detailed provisions regarding the protection of the Customer's personal data can be found on the website of the Online Store chudotworca.com

§ 11. FINAL PROVISIONS

11.1. Agreements concluded via the Online Store are concluded in Polish.

11.2. Changing the Regulations:

11.2.1. The Service Provider reserves the right to amend the Regulations for important reasons, that is: changes to the law - to the extent to which these changes affect the implementation of the provisions of these Regulations.

11.2.2. In the event of concluding continuous contracts on the basis of these Regulations (e.g. the provision of Electronic Services - Account), the amended regulations bind the Service Recipient if the requirements specified in art. 384 and 384 [1] of the Civil Code, that is, the Service Recipient has been properly informed about the changes and has not terminated the contract within 14 calendar days from the date of notification. In the event that the amendment to the Regulations results in the introduction of any new fees or an increase in the current fees, the Service Recipient who is a consumer has the right to withdraw from the contract.

11.2.3. In the event of concluding, on the basis of these Regulations, agreements of a nature other than continuous agreements (e.g. Sales Agreement), amendments to the Regulations will not in any way infringe the acquired rights of Service Recipients / Customers who are consumers before the date of entry into force of the amendments to the Regulations, in particular, amendments to the Regulations will not apply impact on already placed or placed Orders and concluded, implemented or performed Sales Agreements.

11.3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for Sales Agreements concluded until December 24, 2014 with Customers who are consumers - the provisions of the Act on the protection of certain consumer rights and liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws of 2000 No. 22, item 271 with amendments) and the Act on special conditions of consumer sales and amending the Civil Code of July 27, 2002 (Journal of Laws of 2002, No. 141, item 1176, as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Act on consumer rights of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.

By making a payment for the service, you accept the regulations.

PRIVACY POLICY

Privacy policy and the use of "cookies" in the Online Store www.weightlossmaster.uk General information This document defines the rules of the Privacy Policy in the Online Store (hereinafter referred to as "Online Store"). The administrator of the Online Store is Arkadiusz Kozłowski running a business under the company WEIGHT LOSS MASTER LTD with headquarters in 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, United Kingdom.
Personal data collected by the Administrator of the Online Store are processed in accordance with the provisions of the Regulation of the European Parliament and the Council (EU) 2016/679 of 27/04/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / WE (General Data Protection Regulation) (Journal of Laws UE L 119, p. 1), hereinafter referred to as: GDPR.
The Administrator of the Online Store makes special efforts to protect the privacy and information provided to him regarding the Customers of the Online Store. The administrator with due diligence selects and applies appropriate technical measures, including programming and organizational measures, ensuring the protection of the processed data, in particular, protects the data against unauthorized disclosure, disclosure, loss and destruction, unauthorized modification, as well as against their processing in violation of applicable law.
The addressee of the Services available on the website (in particular the possibility of placing an Order in the Store) are not persons under 16 years of age. The personal data administrator does not provide for the deliberate collection of data on persons under 16 years of age.
Personal data
Personal data controller
The administrator of your personal data is:
WEIGHT LOSS MASTER LTD located at 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, UK.
In the matter of your personal data, you can contact the Personal Data Administrator via:
• e-mail: info@chufotworca.com • traditional mail: WEIGHT LOSS MASTER LTD, 447-448 Suite, Houldsworth Mill, SK56DA, Stockport, UK. • by phone: +44 07506648614 Purposes and legal basis for the processing of personal data The personal data administrator processes your personal data for the following purposes and scope:
• in order to take action before concluding the contract at your request (eg creating an account), i.e. data provided in the registration form in the Online Store, i.e. e-mail address and established password, gender; if the Account is registered via an external authentication service (e.g. Google+, Facebook), we collect your name and surname, and if you register when purchasing the Goods, we collect your name and surname and data provided for the purpose of order fulfillment, such as shipping address; in order to provide Services that require the creation of an Account, such as: keeping an order history, informing about the end of the order, we process your data provided in the Account and when purchasing the Goods; • in order to provide Services that do not require the creation of an Account and the purchase of Goods, i.e. browsing the websites of the Online Store, the Goods search engine, we process personal data regarding your activity in the Online Store, i.e. data on the Goods you browse, data on your device session, operating system , browser, location and unique ID, IP address; • in order to perform the contract for the sale of Goods (e.g. delivery of ordered Goods), we process personal data provided by you when purchasing Goods, such as name and surname, e-mail address, address details, payment details, and if you make a purchase via the Account , additionally established password; • in order to statistics on the use of individual functionalities available in the Online Store, facilitate the use of the Online Store and ensure IT security of the Online Store, we process personal data regarding your activity in the Online Store and the amount of time spent on each of the subpages in the Online Store, your search history, location , IP address, device ID, data regarding your web browser and operating system; • in order to establish, investigate and enforce claims and defend against claims in court proceedings and other enforcement authorities, we may process your personal data provided when purchasing Goods or setting up an Account and other data necessary to prove the existence of a claim or which result from a legal requirement, court order or other legal procedure; in order to deal with complaints, complaints and requests and answer customer questions, we process the personal data provided by you in the contact form, complaints, complaints and requests, or in order to answer questions contained in a different form and some personal data provided by you in the Account, such as also data regarding the order of the Goods and other Services we provide, which are the cause of the complaint, complaint or request, as well as data contained in the documents attached to the complaint, complaints and requests; • for the purpose of marketing our Goods and Services as well as our clients and partners, including remarketing, for this purpose we process personal data provided by you when creating an Account and its updates, data on your activity in the Online Store, including orders that are registered and stored via cookies, in particular the history of orders, search history, clicks in the Online Store, login and registration dates, • in order to organise contests and loyalty programs, i.e. notifications about accumulated points, notifications about winning and advertising our offer, we use your personal data provided in Account and when registering for a competition or loyalty program. Detailed information on this subject is provided each time in the terms of participation of a given competition or loyalty program; • for the purpose of market research and opinion research by us or our partners, ie information about the order, your data provided in the Account or when purchasing the Goods, e-mail address. The data collected as part of market research and opinion polling are not used by us for advertising purposes. Detailed instructions are provided in the information about the survey or in the place where you enter your data.
Categories of Personal Data Relevant
The personal data controller processes the following categories of relevant personal data:
• contact details;
• data on activity in the Online Store; • data on orders in the Online Store; • data on complaints, complaints and requests; • data on marketing services.

Voluntary provision of personal data

Providing the required personal data by you is voluntary and is a condition for the provision of services by the Personal Data Administrator via the Online Store.
Time of data processing
Personal data will be processed for the period necessary to perform orders, services, marketing activities and other services performed for the client. Personal data will be deleted in the following cases:
• when the data subject requests their removal or withdraws the consent granted; • when the data subject does not take action for more than 10 years (inactive contact); • after receiving information that the stored data is out of date or inaccurate.
Some data in the field of: e-mail address, name and surname, may be stored for the next 3 years for evidence purposes, handling complaints, complaints and claims related to the services provided by the Online Store - these data will not be used for marketing purposes.
Data regarding orders for Goods and paid services, contests and loyalty programs will be stored for a period of 5 years from the date of order delivery.
We store data on customers who are not logged in for a period of time corresponding to the life cycle of cookies saved on devices or until they are deleted on the customer's device by the customer.
Your personal data regarding preferences, behaviour and selection of marketing content may be used as a basis for automated decisions to determine the sales opportunities of the Online Store.
Recipients of personal data
We provide your personal data to the following categories of recipients:
• state authorities, such as the prosecutor's office, the Police, PUODO, the President of the Office of Competition and Consumer Protection, if they ask us to do so, • service providers that we use to run the Online Store, e.g. to fulfill an order. Depending on contractual arrangements and circumstances, these entities act on our behalf or independently define the purposes and methods of their processing, the list of suppliers can be found on the website of our Online Store at the link: .............
Rights of the data subject
Under the GDPR, you have the right to:
• request access to your personal data; • request rectification of your personal data; • request deletion of your personal data; • requests to limit the processing of personal data; • objecting to the processing of personal data; • requests to transfer personal data.
The personal data administrator, without undue delay - and in any case within one month of receiving the request - provides you with information about the actions taken in connection with the request you have made. If necessary, the monthly period may be extended by another two months due to the complexity of the request or the number of requests.
In any case, the Personal Data Administrator will inform you about such extension within one month of receiving the request, stating the reasons for the delay.
The right to access personal data (Article 15 of the GDPR) You have the right to obtain information from the Personal Data Administrator whether your personal data is being processed.
If the Administrator processes your personal data, you have the right to:
• access to personal data;
• obtain information on the purposes of processing, categories of personal data being processed, about the recipients or categories of recipients of this data, the planned period of storage of your data or the criteria for determining this period, about your rights under the GDPR and the right to lodge a complaint with the supervisory authority, about the source of these data data, about automated decision-making, including profiling, and about the security measures applied in connection with the transfer of such data outside the European Union; • obtain a copy of your personal data.
If you want to request access to your personal data, please submit your request to: info@weightlossmaster.uk The right to rectify your personal data (Article 16 of the GDPR) If your personal data is incorrect, you have the right to request the Administrator to immediately correct your personal data.
You also have the right to request the Administrator to supplement your personal data.
If you want to rectify or supplement your personal data, please submit your request to: info@weightlossmaster.uk.If you have registered in the Online Store, you can rectify and complete your personal data yourself after logging in to the Online Store.
The right to delete personal data, the so-called "Right to be forgotten" (Article 17 of the GDPR) You have the right to request the Personal Data Administrator to delete your personal data when:
• your personal data are no longer necessary for the purposes for which they were collected or otherwise processed; • you have withdrawn your specific consent to the extent that personal data were processed based on your consent; • your personal data has been processed unlawfully; • you have objected to the processing of your personal data for direct marketing purposes, including profiling, to the extent to which the processing of personal data is related to direct marketing; • you have objected to the processing of your personal data in connection with the processing necessary for the performance of a task carried out in the public interest or the processing necessary for purposes arising from legitimate interests pursued by the Administrator of personal data or a third party.

Despite submitting a request to delete personal data, the Personal Data Administrator may process your data further in order to establish, assert or defend claims, about which you will be informed.
If you want to request the deletion of your personal data, please submit your request to the following address: info@weightlossmaster.uk.
The right to submit a request to limit the processing of personal data (Article 18 of the GDPR) You have the right to request that the processing of your personal data be restricted when:
• you question the correctness of your personal data - the Personal Data Administrator will limit the processing of your personal data for a period allowing for the verification of the correctness of this data; • when the processing of your data is unlawful, and instead of deleting personal data, you request the restriction of the processing of your personal data; • your personal data are no longer needed for the purposes of processing, but they are needed in order to establish, assert or defend your claims; • when you have objected to the processing of your personal data - until it is determined whether the legitimate interests of the Personal Data Administrator override the grounds indicated in your objection.
If you want to request restriction of the processing of your personal data, submit your request to the following address: info@weightlossmaster.uk The right to object to the processing of personal data (Article 21 of the GDPR) You have the right to object to the processing of your personal data at any time, including profiling, in connection with:
• processing necessary to perform a task carried out in the public interest or processing necessary for purposes arising from legitimate interests pursued by the Administrator of personal data or a third party; • processing for the purposes of direct marketing.
If you want to object to the processing of your personal data, please submit your request to:
info@weightlossmaster.uk
The right to request the transfer of personal data (Article 20 of the GDPR) You have the right to receive your personal data from the Administrator of personal data in a structured, commonly used machine-readable format and send it to another personal data administrator.
You can also request that the Personal Data Administrator send your personal data directly to another administrator (if it is technically possible).
If you want to transfer your personal data, please submit your request to the following address: info@weightlossmaster.uk.
The right to withdraw consent
You can withdraw your consent to the processing of your personal data at any time.
Withdrawal of consent to the processing of personal data does not affect the lawfulness of the processing carried out on the basis of your consent before its withdrawal.

If you want to withdraw your consent to the processing of your personal data, please submit your request to: info@weightlossmaster.uk or use the appropriate functionalities in the Account.
Complaint to the supervisory authority
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
In Poland, the supervisory body within the meaning of the GDPR is the President of the Personal Data Protection Office (PUODO).
Cookies
General information
While browsing the websites of the Online Store, "cookies" are used, hereinafter referred to as Cookies, i.e. small text information that is saved on your end device in connection with the use of the Online Store. Their use is aimed at the correct operation of the Online Store websites.
These files allow you to identify the software used by you and adapt the Online Store individually to your needs.
Cookies usually contain the name of the domain they come from, their storage time on the device and the assigned value.
Security
The cookies we use are safe for your devices. In particular, it is not possible for viruses or other unwanted software or malware to enter your devices through cookies.
Types of "cookies"
We use two types of cookies:
• Session cookies: they are stored on your device and remain there until the end of the browser session. The saved information is then permanently deleted from the memory of your device. The mechanism of session cookies does not allow the collection of any personal data or any confidential information from your device.
• Persistent cookies: they are stored on your device and remain there until they are deleted. Ending a browser session or turning off the device does not delete them from your device. The persistent cookies mechanism does not allow the collection of any personal data or any confidential information from your device.
Objectives
We also use third party cookies for the following purposes:
• configuration of the Online Store;
• creating statistics that help to understand how the Online Store Customers use websites, which allows improving their structure and content through Google Analytics analytical tools, the administrator of which is Google Inc based in the USA, Google's privacy policy is available at the following links: http://www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/privacy/partners/;
• determining the Customer's profile in order to display him matched materials in advertising networks, using the Google AdSense online advertising tool, the administrator of which is Google Inc. based in the USA, the Google Privacy Policy is available at the following links: http://www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/ privacy / partners /.
• determining the Customer's profile in order to display him matched materials in advertising networks, using the Google Adwords online advertising tool, the administrator of which is Google Inc. based in the USA, the Google Privacy Policy is available at the following links: http://www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/ privacy / partners /.
• promotion of the Online Store using the Facebook.com social network, which is administered by Facebook Inc. based in the USA or Facebook Ireland based in Ireland, the Facebook Privacy Policy is available at the following link: https://www.facebook.com/help/cookies/.
• Examine customer satisfaction with the purchase or purchase buyer protection by Trusted Shops GmbH, Cologne.
• presenting and expressing opinions on the websites of the external website Ceneo.pl, the administrator of which is Ceneo.pl sp. Z o.o. based in Poznań, Cookies policy available at the following link: http://info.ceneo.pl/polityka_plikow_cookies.
• posting opinions about products or examining opinions on the level of customer satisfaction with the purchase carried out by Skąpiec sp. Z o.o. based in Wrocław.
• presenting opinions on the websites of the Online Store, which are downloaded from the external website of Opineo.pl, the administrator of which is Opineo.pl sp. Z o.o. based in Wrocław, the cookie policy is available at the following link: http://www.opineo.pl/i/informacje-o-ciastkach.
• promotion of the Online Store by means of the Instagram.com social network, the administrator of which is Instagram LLC. based in the USA, the Instagram.com Privacy Policy is available at the following link: https://help.instagram.com/155833707900388.
To learn about the rules of using Cookies, we recommend that you read the privacy policies of the above-mentioned companies.
Cookies may be used by advertising networks, in particular the Google network, to display advertisements tailored to your preferences. For this purpose, information may be stored about the way you navigate the web or the time you use the website.
To view and edit information about your preferences collected by the Google advertising network, you can use the tool available at https://www.google.com/ads/preferences/.
By using the web browser settings or by using the service configuration, you can change your Cookie settings at any time, specifying the conditions for their storage and access to your device via Cookies. You can change these settings so as to block the automatic handling of cookies in your web browser settings or inform about their every posting on your device. Detailed information on the possibilities and methods of handling cookies is available in the settings of your software (web browser)